Transform Processing Permit and License Capability with eGov
Issuing and managing permits and licenses is a critical function for every local government, involving complex processes and meticulous management. However, traditional methods with paperwork and long waiting queues can be time-consuming and frustrating for both citizens and staff.
eGov, a comprehensive online platform specially designed for small to mid-sized local governments, aimed at simplifying the entire lifecycle of permits and licenses. With eGov, citizens can conveniently apply for their permits and licenses online, anytime, and anywhere, using any device with ease.
Our centralized platform does not follow one size fit all or cookie-cutter approach. Rather it allows local governments to configure and customize to align with their functions and processes. It streamlines and manages the entire process online, from receiving applications and collecting fees to scheduling inspections and issuing renewals. This not only saves staff time, allowing them to focus on higher-value activities but also enhances the overall citizen experience.
Join the growing number of local governments that have embraced eGov to simplify their permit and license application processes online and foster a more efficient and citizen-centric local government.
Advanced Features of eGov
Do not change your process to match the solution
Personalized Profiles for Citizens
With eGov citizens can create personalized profiles, conveniently apply for permits and licenses, track the status of their applications, download certificates online, and manage all their applications including historical applications from anywhere, anytime, and using any device.
Fully Configurable Platform
eGov offers a fully configurable platform that can be tailored to meet the unique needs of your local government. From portal configuration to workflows, you can customize license and permit forms, document checklists, and align the application process to ensure seamlessness and efficiency.
Third-party payment process
eGov simplifies the fee payment process by offering integrated online payment and offline payment options. Citizens can securely make payments for their permits and licenses directly through the platform, saving time and effort.
Time Zone Adaptability
eGov understands the importance of smooth communication and efficient processing across different time zones. Our platform adapts to different time zones, ensuring seamless collaboration and effective service delivery.
Benefits of Leveraging eGov for Permit and License Management
Say goodbye to office hours. With eGov, citizens can conveniently apply for permits and licenses online, anytime, 24/7, 365 days. This streamlined process saves time and eliminates the need for in-person visits, providing a hassle-free experience for citizens.
With eGov, real-time updates are provided, facilitating improved communication and collaboration between staff and citizens. This eliminates delays caused by missing documents and miscommunications, ensuring a faster and more efficient permit and license processing experience.
Enhanced resource utilization
By automating administrative tasks such as fee collection, document processing, and communication, eGov frees up staff time and resources. This allows government employees to focus on higher-value activities, improving productivity and service delivery to citizens.